Kori Jacobsen ("we", "us", or "our") provides JobRef. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website, create an account, capture and upload job records, use share links, contact us, or interact with billing and support flows.
Depending on how you use JobRef, we may collect:
Account and profile information: such as name, email address, authentication identifiers, role, and related account settings.
Job and capture content: such as job titles, captions, client and tag data, uploaded images, generated share links, and related metadata.
Capture metadata: timestamps, file details, and location coordinates or accuracy information where captured from the device or embedded metadata.
Billing and transaction data: plan selection, subscription status, customer identifiers, and related payment events from our billing providers.
Communications and support data: enquiries you send us, account administration actions, and related correspondence.
Technical and operational data: log data, device/browser information, network information, and security or audit information used to run and protect the Service.
We use personal information and service data to:
Provide the Service: create and manage accounts, store captures and job records, and make public share links work when you enable them.
Process billing: activate plans, manage subscriptions, enforce storage and seat limits, and administer related account operations.
Operate and secure the Service: troubleshoot issues, monitor performance, prevent abuse, enforce access controls, and maintain audit records.
Communicate with you: send account, billing, security, invitation, and support messages.
Comply with law and enforce our terms: respond to legal requests, resolve disputes, and protect our users, service, and rights.
If you create a public share link, the content exposed through that link may be accessible to anyone with the link while it remains active. You are responsible for deciding what to share and for rotating or disabling links when access should end.
We use third-party service providers to operate JobRef. These may include providers for hosting, authentication, database and file storage, payments, email delivery, error monitoring, observability, and rate limiting. The providers used in a given environment may change over time. Where relevant to the current application, this can include services such as Supabase and Stripe.
We use technical and organizational measures designed to protect data handled through the Service. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary to provide the Service, operate the business, resolve disputes, enforce agreements, or comply with legal obligations.
We may disclose information:
to service providers that help us operate the Service;
where you intentionally make content available through a public share link;
within an account where account owners, admins, and authorized users are permitted to access shared workspace data;
where required by law or where reasonably necessary to protect rights, safety, or the integrity of the Service.
Depending on your jurisdiction, you may have the following rights concerning your personal data:
Access: You may request copies of your personal data.
Correction: You may request that we correct any inaccurate or incomplete data.
Deletion: You may request that we delete your personal data, subject to certain exceptions.
Restriction: You may request that we restrict the processing of your personal data.
Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
Your information may be processed in jurisdictions other than your own depending on the infrastructure and providers used to run the Service. By using JobRef, you acknowledge that such transfers may occur subject to applicable law and provider arrangements.
We may update this Privacy Policy from time to time. When we do, we will publish the updated effective date on this page. Continued use of the Service after the updated policy takes effect constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@korijacobsen.au